Managed Services

Our tailored managed services take the stress out of your IT operations, letting you focus on what truly matters.

Managing IT is a Burden That You Don’t Need to Shoulder Alone

Managed SIEM

Managed MDR

Disaster Recovery

Replace the burden and anxiety of IT management with the serene peace of mind delivered by SereneIT.

From legacy applications and systems to outdated policies and procedures, enterprise IT is full of inefficiencies, bugs, and critical errors just waiting to be tripped over. Some of these issues remain chronically undetected due to poor monitoring protocols, overworked IT staff, or the overwhelming burnout caused by alert fatigue.


Your team is already floundering under the demands of legacy systems and the pressures of IT modernization. It’s time that you addressed the mess and traded out the inefficiencies that plague many enterprise IT initiatives for competitive support solutions.


Other IT organizations may try to apply expensive blanket solutions that address some of your IT needs, but require buying into prefabricated plans. As a next generation IT engineering firm, we look at the problem first and alleviate the crippling effects of outdated infrastructure and overwhelmed IT teams by addressing your unique IT requirements.

Detect, Diagnose, and Only Solve for What Is Broken

We built our business model to be highly flexible because we know that every environment is different. Therefore each solution suite will be uniquely different and must be able to adapt to the exact needs of the client, including:

  • Network and Security Monitoring
  • Deliver policy-based consumption
  • Firewall Security
  • Hybrid Cloud Services
  • Business Continuity and Disaster Recovery
  • Server and Desktop Virtualization
  • Regulatory Compliance
  • And more…

Offload entire environments or just get support for your problem areas—either way, we will build a customized Managed IT Services solution to match. And in keeping with that “exactly-right at the right time” philosophy, our solution-set diversity and support flexibility also allow us to scale with you as you grow and adapt as a company.

Identify IT Challenges
Identify IT Challenges
Accelerate IT Transformation
Accelerate IT Transformation
Enable Your Workforce
Enable Your Workforce
Facilitate Better Outcomes
Facilitate Better Outcomes
Eliminate Disruptions
Eliminate Disruptions
  • Comprehensive IT Managed Services
  • IT Support & Helpdesk
  • Unparalleled Depth of Experience
  • 100% US-Based
  • Advise on IT Strategies
  • Which Drive Business Value
  • Balance Traditional and Modern IT Architectures
  • Optimize Your Operational Runbooks
  • Free Your Team to Enable Your Business

SereneIT Cloud Services

SereneIT offers the entire spectrum of “as-a-Service” solutions. Our SaaS offerings place the management and upkeep in our hands while providing your business simple and secure access to software services. For those business looking for more independence cloud services, SereneIT provides the heavy lift with PaaS offerings while you customize it accordingly. Or if you’re comfortable handling the maintenance and configuration in-house, our IaaS approach allows control to easily shift from you to us based on your desired level of touch.

We highlight some of our “as-a-Service” offerings below. These technologies can be hosted by us or delivered on-premise and managed by either your dedicated staff or by our trained professionals. Once you select the level of control you’re comfortable with, we’ll be with you every step of the way to answer questions and ensure you have the right IT solution for your desired business outcome.

Managed Services

SereneIT Managed Security & Protection

Your customers put their trust in you to safeguard their data from prying eyes. In the same vein, your business relies on your IT security system to protect it from internal and external threats. If you’re in the business of IT security, this trust and reliance is a sign of the quality of your brand. SereneIT can assess and enhance your security systems to protect you against risks both known and unidentified.

When you store personal information and other sensitive data, it’s imperative to protect those goods against unauthorized access. We start by completely reviewing your existing security and identifying any potential gaps. Next, we ensure that all firewalls, encryption services, and storage methods comply with best practices and any regulations that you must certify against. Finally, we update, test, and manage your security. As new trends and threats emerge, we’ll continue to keep pace to ensure your security outmaneuvers any malcontents that would steal your data.

While external threats draw most of the attention, we also understand that it’s most often internal threats that do the most damage. We build behavior analytics into our security systems so we can determine when users are behaving oddly and takes steps to prevent abnormalities from becoming real threats. We monitor continuously and customize our reporting methods to suit your business.

Peace of mind for those entrusted with the care of Enterprise IT.

  • Protect From Unauthorized Access
  • Behavior Analytics
  • Security Assessments
  • Monitoring
  • Custom Reporting
  • Business SLA/OLA Tied to Digital Asset Protection
  • Provide Legal and Regulatory Compliance
  • PCI, HIPAA, SOX, etc.

Managed IT Services in Atlanta and Across the World

We provide robust Managed IT Services that scale to support your hybrid IT infrastructure needs.

With how stretched-thin your current legacy architecture and in-house teams are, you can’t give the attention you need to both current and future goals. And anything less than “competitive” leaves you behind in the fast pace of enterprise IT innovation. Instead of settling for an “as is” steady state, you need to find a way to focus your efforts more effectively on the more strategic and innovative aspects of your business.

Through our Managed IT Services, we will help you let go of the mundane burdens of infrastructure and network support. No matter the complexity or age of your environments, we have the expertise, the strategic partners, and the tools to simplify and accelerate your business initiatives. Our Managed IT Services cover a broad spectrum of monitoring, security, and automation response needs—we have the expertise and the right combination of tools to simplify your IT innovation with sustainability and efficiency at the forefront.

Confident Assurance

It’s time that you faced in ovation challenges with confidence. Because, if it’s considered enterprise IT, we’ve seen and fixed it all. When you work with us, you’re working with the best technologists in the business.

Ready to get started?